Hello, since a few days, the GSM modem of my OVMS don't work anymore. I have tested the sim card (a 2€/month Free Mobile card) with a celular phone, it is OK for voice, SMS and data.
See below the modem status :
MODEM Status Model: auto Network Registration: Unknown Provider: Signal: 0 dBm Mode: State: PoweringOn Mux: Not running PPP: Not running GPS: Not running
Thank you for your help, congrats. Pascal
What version of a) modem, and b) firmware are you using? The modem should be either SIM5360 (2G,3G or SIM7600 (2G, 3G, 4G).
Is the little blue light on the modem blinking? Please ensure you have it powered either from the car, or a powered USB hub (not just a normal low power USB port).
It's a SIM5360E, Firmware: 3.3.002/ota_0/main (build idf v3.3.4-848-g1ff5e24b1b Mar 7 2022 07:33:16), no blue light blinking (powered by the car)
Firmware version should be ok.
The SIM5360E is a 2G/3G module. Are you sure there are any 2G or 3G networks left in your area (as most have been shutdown already)?
Other than that, you can get a 'module summary' a raise a support ticket here for us to check.
Hello, here is the module summary. You can check if somthing is going wrong ? If i must change the 3G modem, this one https://shop.openenergymonitor.com/ovms-4g-modem-upgrade/ is it compatible ? OVMS MODULE SUMMARY Module Version: 3.3.003/ota_1/main (build idf v3.3.4-848-g1ff5e24b1b Sep 3 2022 11:32:12) Hardware: OVMS WIFI BLE BT cores=2 rev=ESP32/1 12v: 12.3v MODEM Status Model: auto Network Registration: Unknown Provider: Signal: 0 dBm Mode: State: PoweringOn Ticker: 15 User Data: 0 UART: FIFO overflows: 0 Buffer overflows: 0 Parity errors: 0 Frame errors: 0 Driver Buffer overflows: 0 State Timeout Goto: PoweringOn (in 15 seconds) Mux: Not running PPP: Not running GPS: Not running Configuration [auto] dbc: no egpio: no ext12v: no init: yes modem: yes obd2ecu: scripting: yes server.v2: yes server.v3: no vehicle.type: RT wifi.mode: apclient wifi.ssid.ap: OVMS Twizy wifi.ssid.client: Freebox Laine [can] [dbc] [egpio] monitor.ports: [http.plugin] ABRP.auth: ABRP.enable: yes ABRP.label: ABRP.menu: ABRP.page: [http.server] auth.global: no docroot: /sd enable.dirlist: yes enable.files: yes [locations] La Forêt: 47.649639,6.791387,100 [log] file.enable: yes file.path: /sd/log level: info [modem] apn: free apn.password: apn.user: enable.gps: yes enable.gpstime: yes enable.net: yes enable.sms: yes pincode: 1234 [module] cfgversion: 2020053100 init: done [network] dns: [notify] [obd2ecu] [obd2ecu.map] [ota] http.mru: ovms.dexters-web.de/firmware/ota/v3.1/main/ovms3.bin server: ovms.dexters-web.de/firmware/ota [password] module: **redacted** pin: **redacted** server.v2: **redacted** server.v3: **redacted** [plugin] [plugin.disabled] [plugin.enabled] [plugin.repos] [power] 12v_shutdown_delay: 30 enabled: yes modemoff_delay: 96 wifioff_delay: 24 [pushover] enable: yes expire: np.alert: 0 np.info: 0 retry: sound.emergency: pushover sound.high: pushover sound.normal: pushover token: absgr4kdtg34zyc75g3yfkhk676x5k user_key: uqq7h32amf1m4rbt5278xaofy7qkw6 [sdcard] maxfreq.khz: 20000 [server.v2] port: server: ovms.dexters-web.de tls: yes updatetime.connected: updatetime.idle: [server.v3] port: 1883 server: broker.hivemq.com tls: no topic.prefix: updatetime.connected: 60 updatetime.idle: 600 user: PascalLaine [ssh.info] fingerprint: pxjL1+0tkzsMO83w0a1OY8n553QqTs+L+MyBBM1lBRE [ssh.keys] [ssh.server] key: **redacted** [system.adc] factor12v: 182.2 [tpms] [usr] abrp.car_model: renault:twizy:20:6:80 abrp.url: http://api.iternio.com/1/tlm/send abrp.user_token: da40e86b-a01b-4231-a89b-f1b69c784748 [vehicle] 12v.alert: 12v.ref: flatbed.alarmdistance: 500 id: PascalLaine name: Twizy Pascal timezone: CET-1CEST,M3.5.0,M10.5.0/3 timezone_region: Europe/Paris units.distance: K [wifi.ap] OVMS Twizy: **redacted** [wifi.ssid] Freebox Laine: **redacted** iphone: **redacted** [xrt] autopower: yes autoreset: yes canwrite: yes cap_act_prc: 90.0343 cap_nom_ah: 108 chargelevel: 7 chargemode: 0 console: no gpslogint: 3 kd_compzero: 120 kd_threshold: 35 kickdown: yes maxrange: 70 profile01: +GVng295ACQzAAAAAAAAAAAuOkVbZVVIOxUrRVtlQy0bJGUAAAABAABlZQAAAAAA profile01.label: POWER profile01.title: profile02: n2BiAAAAAB8uAAAAAAAAAAAALj1MAFZIOgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA profile02.label: PERSO profile02.title: Frein moteur profile03: aQAAAAAAAAEBARgpW1tbZWUAAAAAAAAAAAAAAAAAAAAAHwAAAAAAAAAVFQAAAAAA profile03.label: ICE profile03.title: Winter profile04: +GVng295ACQzAAAAAAAAAAAuOkVbZVVIOxUrRVtlQy0bJGUAAAABAABlZQAAAAAA profile04.label: POWER profile04.title: Sportif profile_buttons: 0,2,1,3 profile_cfgmode: 0 profile_user: 0 suffrange: 0 suffsoc: 0 REPORT ENDSI (1051968) cellular: State: Enter PoweringOn state
I (1051968) cellular-modem-auto: Power Cycle 6000ms
I (1081968) cellular: State: Enter PoweringOn state
I (1081968) cellular-modem-auto: Power Cycle 2000ms
Your logs/summary seem to indicate that the modem cannot power on. Are you powering this from the car's 12v, or from USB? If from 12v (as it seems) then likely the modem has failed. If within 1 year of purchase, can do warranty claim, or purchase replacement 4G modem.
Thank you Mark. My OVMS is powering from the 12V of the car. I bought it on october 2020 so the waranty is over. I will purchase the remplacment 4G modem.
How does one obtain a module summary if the ovms does not connect?
The ovms connect on wifi, not on cellular
I could not get a wifi connection nor a connection via USB either. Hence my post.
I'm powering on with 12v battery. So who do I contact for warranty?