Hi everyone!
Please help, because I'm at my wit's end.
I bought the device, assembled it, inserted the SIM card, and connected it to the car (Hyundai Kona EV 2019).
I logged into the web interface where the car is visible.
Mobile internet is set up and working (as shown in the picture), but it won't connect to the server.
All IDs and passwords match my initial registration details (on both the Dexters and Open Vehicles platforms), yet it still won't connect.
There is no PIN protection on the SIM card, and there is a 3 GB data allowance available.
What could the problem be? All credentials are correct (I'm even copy-pasting the names now instead of typing them), but it simply isn't working.
Please help.
Images:
https://drive.google.com/open?id=1rZ9YCHIcCDOzzA_xnefmzbO9qyitHc49&usp=drive_fs
If you can provide 'module summary' we can start to support. But I am concerned you say 'on both the Dexters and Open Vehicles platforms', as these are completely different platforms. You should be using one, not both.
P.S. Your Google Drive image is not accessible to visitors. You can just attach the image directly here.